Shipping policy

Shipping & Delivery (Short Version)

  • Shipping charges are based on the total weight of your order and vary for domestic and international deliveries.

  • If an order is undelivered due to an error in the name, address, or contact details provided by you, the re-delivery cost will be charged to the customer.

  • Order processing and delivery timelines begin once payment is confirmed. Delivery times shown are approximate. Troveaa is not responsible for delays caused by natural disasters, strikes, or events beyond our control.

  • Please provide accurate and complete information. Troveaa may verify details and cancel orders if incorrect information is detected.

  • Deliveries are made to the shipping address, not to a specific person.