Shipping policy

Shipping & Delivery (Short Version)

  • Shipping charges are based on the total weight of your order and vary for domestic and international deliveries.

  • If an order is undelivered due to an error in the name, address, or contact details provided by you, the re-delivery cost will be charged to the customer.

  • Delivery times shown are approximate. Troveaa is not responsible for delays caused by natural disasters, strikes, or events beyond our control.

  • Please provide accurate and complete information. Troveaa may verify details and cancel orders if incorrect information is detected.

  • Deliveries are made to the shipping address, not to a specific person.