Terms and conditions

Welcome to www.troveaa.com . By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

 

1. Use of Website

By using this website, you agree to:

  • Use the website only for lawful purposes and in compliance with applicable laws and regulations.

  • Not misuse, copy, reproduce, distribute, modify, or resell any content, products, or services for unauthorized or commercial purposes.

All content on this website, including images, designs, graphics, text, logos, and product descriptions, is the exclusive property of Troveaa and is protected under applicable intellectual property laws. Unauthorized use may result in legal action.

2. Orders

Troveaa reserves the right to:

  • Accept or cancel any order placed on the website at its sole discretion, subject to applicable consumer protection laws.
  • Modify product details, specifications, availability, or pricing without prior notice.
  • Limit quantities per order, customer, or address to prevent misuse or bulk reselling.

Order confirmation does not guarantee acceptance. Troveaa reserves the right to refuse service for lawful reasons in accordance with Indian laws.

 

3. Pricing

Prices listed on the website are subject to change without prior notice.

Applicable taxes and shipping charges will be calculated at checkout.

Troveaa is not responsible for pricing errors and reserves the right to correct such errors at any time.

 

4. Payments

Payments are securely processed through trusted third-party payment gateways including Razorpay, UPI, and card-based payment methods.

Troveaa does not store or have access to sensitive payment information. By making a payment, you agree to the terms and conditions of the respective payment service providers.

 

5. Shipping & Delivery

Delivery timelines displayed on the website are estimates and may vary based on location, courier partner, and external circumstances.

Troveaa shall not be held responsible for delays caused by courier services, logistical issues, natural disasters, strikes, lockdowns, or other unforeseen events beyond our control.

Once an order is shipped, the delivery address cannot be changed.

 

6. Returns & Refunds

For detailed information regarding eligibility, timelines, and procedures for returns or refunds, please refer to our Return & Exchange Policy available on the website.

 

7. Limitation of Liability

Troveaa shall not be liable for:

  • Delays in order processing, dispatch, or delivery.
  • Losses arising due to incorrect or incomplete information provided by the customer.
  • Damage or issues caused due to improper use, handling, or care after delivery.

To the maximum extent permitted by law, Troveaa’s liability shall be limited to the value of the product purchased. Troveaa shall not be liable for indirect, incidental, or consequential damages.

 

8. Force Majeure

Troveaa shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, government actions, pandemics, or logistical disruptions.

 

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.